Borderless AI, the first AI-powered Employer of Record platform, has collaborated with Cohere, the leading enterprise AI platform, to provide tailored AI agents for the HR category. Alberni, the world’s first AI agent for HR significantly boosts efficiency and productivity for HR managers seeking to expand their global teams.
AI is disrupting sectors like HR, legal, customer service, payments, and retail. Take a look at what Harvey is doing for legal services, and Sierra for customer service — they’re drawing attention to the critical need for AI agents across verticals. And now, with the recent launch of Borderless AI, the company is taking the same verticalized approach to the HR industry.
For example, if a company needs to onboard an international team member, HR professionals would need to partner with an international law firm or engage their legal department, spending time and lots of money on generating an employment agreement. Instead, HR managers can leverage conversational AI and generate a compliant employment agreement within minutes by interacting with Alberni.
Borderless and Cohere Channel the Power of AI For HR
Typically, global employment expertise is built from knowledge retrieval from multiple databases requiring enormous expenditures of time and resources. Also, because employment laws and regulations change regularly, HR managers worry about retrieving the most accurate and up-to-date information.
Borderless AI and Cohere are solving this problem in several ways:
- Borderless AI uses Cohere's LLMs to provide a best-in-class embedding-based semantic search with Alberni. Using Cohere Rerank, Alberni identifies the most relevant and up-to-date sources to answer jurisdiction-specific employment questions using our proprietary AI.
- One notable strength of Cohere’s technology lies in its Retrieval-Augmented Generation (RAG) capabilities, which enable their LLMs to access real-time data with speed and accuracy for AI applications requiring information from myriad data sources. This feature enhances the accuracy and timeliness of Alberni’s content and enables Borderless AI to continue building safe solutions that mitigate against hallucinations.
- Further, Borderless AI has collaborated with Cohere to access Cohere Embed so that Alberni can support over 100 languages, including cross-language queries.
- Borderless AI agents powered with Cohere models and Tool Use capabilities are used to quickly identify what data is needed to retrieve from a customer's profile to answer questions about a customer's account. This enables Alberni to answer complex questions, for example: “How many sick days did Bob use this year?”
How Generative AI Is Used in HR?
A recent study completed by Eightfold.ai to understand the needs of 250 HR managers showed that:
- 78% of them had implemented AI to some extent to assist with employee record-keeping
- 77% used AI to assist with payroll processing and benefits administration
- 73% leveraged AI for recruitment and hiring
- 64-72% had AI help with processes like performance management, onboarding, employee retention, and talent mobility management.
As generative AI technology continues to improve, its relevance to global HR and specifically global employment grows as it demonstrates its capability. Alberni is the first AI agent designed specifically for the HR manager engaged in global hiring.
“As a category creator for “AI built for HR”, we believe that the Vertical-AI boom is upon us – vertically-focused AI platforms, bundled alongside SaaS platforms, built on top of models uniquely trained on industry-specific datasets,” said Willson Cross, CEO and Co-Founder of Borderless AI. “We’re excited to collaborate with Cohere to provide a different approach to global employment, combining resources for local compliance and payroll with AI, all in a single platform.”
“Working with Cohere has been the ideal collaboration. We benchmarked Cohere’s RAG capability and found them faster and more dependable than other industry players. The Cohere technology team helped us quickly integrate and improve Alberni, enabling us to deliver a more reliable customer experience.” said Edward Robinson, Senior Engineering Manager, Borderless AI
The collaboration between Borderless AI and Cohere showcases the move towards making HR tasks more efficient, combining the global HR platform’s industry expertise with the AI startup’s advanced language models and search technologies.
"We’re excited Borderless AI is leveraging Cohere's best-in-class enterprise AI models to address real-world HR challenges that have long faced companies trying to scale up in new markets,” said Aidan Gomez, CEO and Co-Founder of Cohere. “Our models excel at key business capabilities like advanced RAG and multilingual support to help Borderless AI deliver real productivity and efficiency gains for the global HR market. We look forward to supporting Borderless AI in building business solutions that power the future of global HR."
About Borderless AI
Borderless AI is a global payroll solution that leverages the power of generative AI to automate and speed up the process of onboarding, managing, and paying international team members. With Borderless AI, businesses can compliantly hire and manage talent worldwide without establishing a foreign entity while alleviating the complexities and risks associated with hiring global employees. With a focus on innovation and customer service, Borderless AI developed Alberni, the world's first AI agent for global HR. Alberni uses conversational AI to simplify global employment tasks from contract creation to expense management. The company is headquartered in Toronto, Canada, and has raised $27 million in seed funding to date, backed by Susquehanna and Aglaé Ventures.
About Cohere
Cohere is the leading AI platform for enterprises. Its world-class AI is uniquely suited to the needs of business, unlocking unprecedented ease of use, accessibility, and data privacy. Cohere’s platform is cloud-agnostic, accessible through API as a managed service, and can be deployed on a virtual private cloud (VPC) or even on-site to meet companies where their data is, offering the highest levels of flexibility and control.
